 Payment Processing  Inbound/Outbound calls  Account Maintenance  Accounts Receivable Invoice Processing  Lead generation – internal accounts wherein we looked for prospect clients of the company.  Virtual assistant- created business presentations and proposal for the clients. Serves as the admin of the client.  Order management- deals with invoices, POs, shipping lines, promotional industries and other related to the clients business.  Taking phone calls both inbound/ outbound.  Email and chat support  B2C collections as 3rd Party agents  * Taking inbound/outbound calls  * Collecting past due accounts including any incurred fees due to late payments  * Providing clear communications and customer service regarding account issues  * Offering payment plans  * Tracks and resolves discrepancies  * Processing of payments.