Position: Team leader (VA) Company: RD Couture Date: Nov 2020 -Nov 2021  Cold callings  Appointment setter  Lead Generation thru Social Media Sites  Monitoring of Team’s activity  Creating Weekly report  Assist in Administrative tasks  Creating Payroll for the team  Provide training for new agents  Stay in consistent communication with the team and Upper management to ensure all the processes are being followed.

Position: Email Coordinator (VA) Company: OIC Date: December 2019-Oct 2020  Send a consistent number of emails for our field agents from Hubspot.  Update trackers daily and create a list of schools for each agent using Google Sheets.  Prepare weekly monitoring reports to present to our directors.  Attend weekly staff meetings.  Stay in consistent communication with the team and directors to ensure all the processes are being followed.  Other administrative tasks assigned whenever needed.

Company: Multi-orient Manpower and Management Services Inc. Position: Documentation Officer Date: June 01, 2018-Nov. 30, 2019 Job Duties & Responsibilities:  Re-Checks the completeness of CV, certificates other documents of applicant in Accordance to the visa and skills assessment requirements  Collects documents of applicants  In –charge of candidates signing of Job Offer/Employment Contract  Follow up/call applicants for the interview and documents requirement  Assist applicants in the interview schedule set by Recruitment Manager  Prepare, screen and scrutinize the documents for Skills Assessment and Australia Visa processing. Call/advise candidate for the daily status of their application  Assist in Job Fair preparation up to actual activities  Prepares weekly & monthly monitoring report sheet  Sourcing of Candidates depending to the volume needed by the employer  Assist Clients/Employer During Trade Test (Technical & Practical Interview)  Assist day to day inquiry of applicants and Clients  Attends to others as assigned by my superior

Company: Hinduja Global Solutions Position: Customer Service Representative (Healthcare Account) Date: September 4, 2017 – May 30, 2018 Job Duties & Responsibilities:  Provide health insurance benefit coverage for the providers of its members  Assist Providers for the member’s billing information  Provide assistance for provider’s claims correction  Acknowledge and resolve clients complains  Respond promptly to providers inquiry