Virtual Assistant | Customer Service Specialist

Expected Salary:
$600.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
26
Gender
Female
Member Since
November, 2021
Education
Bachelors Degree
Experience
Not set

Top Skills

Speaking

Customer Support

Email Support

Summary

Hi, I am Alexa and I am obsessed with two things: excellent customer experience and your success.

I have been in the BPO industry for 5 years and most of my experience is with Sales and Technical assistance handling inbound/outbound calls, massive email tickets, and multiple chat concurrences. With these experiences, I have learned it all boils down to one main skill: Customer Service.

Providing a great customer experience is tough but with all the knowledge, skills, and experiences that I have, I know that I can continue providing a great customer experience. I am a detail-oriented person with the ability to multi-task. I am goal-driven and it has been proven as I was promoted to Tier 2 and awarded as Top Agent. I always meet my KPI as well.

If you are looking for a Customer Service - Virtual Assistant that you can trust, I would love to hear from you!

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Personal Assistant
Recruitment Assistant
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter

Customer Service and Admin Support

Tech Support
Customer Support
Email Support
Phone Support

English Skills

Writing
Translation
Tutoring Teaching
Speaking

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