Copywriter Freelance (Copywriter / Editor) Nov 2021
Support Ambassador TDCX Jun 2021 - Nov 2021 As a Resolution Support Ambassador, we are providing customer service and/or troubleshooting support through email/phone/chat to our users and offer consultative support. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound phone calls, including urgent situations. Mastered skills in Airbnb Listing Settings, Account Management, Ticket Creation, Hosting and Guest Page, and familiarization with over all resolution processes.
Sales Executive PROBE Group Oct 2020 - Jun 2021 (9 months) The core concept of our culture is to help people feel good about being at work. Our unique Passion Culture encourages each employee to believe in the value of being passionate about their job because passionate people are more likely to be engaged with, and involved in, their job; these are people that search for ideas that make continuous improvement possible. And we know that this is what you’re looking for in a long term career.
Cold Caller Loop Contact Solutions May 2020 - Jul 2020 (3 months) Cold Calling qualified leads for a Health and Wellness clients.
Sales And Service Associate SYKES Philippines Nov 2019 - Feb 2020 (4 months) Responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.
SDR, Lead Researcher and VA ReFirm Labs, Inc. Jul 2019 - Oct 2019 (4 months) As a Sales Development Representatives I am responsible for qualifying leads at the initial stages in the sales funnel. Iresearch potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.
SDR,Lead Researcher and VA CIENCE May 2019 - Jul 2019 (3 months) CIENCE offers human-driven and machine-powered solutions for lead generation. The CIENCE Outbound process starts with highly-accurate, bespoke research on target audiences. It then continues through multi-channel outreach and engagement in order to maximize qualified appointments set. Customers benefit from more targeted leads, predictable pipeline, and greater revenue. Our people-asa-service (PaaS) model offers maximum results as cost-effectively as possible.
Customer Success Representative Airbnb Dec 2017 - Feb 2019 (1 year 3 months) Representative to help the people at all times as Airbnb is truly powered by people - both our hosts and guests around the world and internal community of employees and business partners shape the ways we work and grow. We believe that diversity is essential to building a world where everyone can feel they belong, and we’re taking action to end discrimination and build a more inclusive company. We’re committed to transparency as we work to make Airbnb a workplace where everyone feels welcome and all voices are heard.
Sales And Service Specialist Convergys Mar 2017 - Dec 2017 (10 months)
