January 2020 – July 2020 Customer Service Representative – Iqor
-Helped customers and Sales -Representatives over the phone with their sales questions, orders and quotes. -Took orders by phone- and walk-in traffic. -Kept up with product and service information and updates. -Created and maintained a database of current and potential customers. -Explained and demonstrated features of products and services. -Stayed informed about competing products and services. -Upsold products and services. -Researched and qualified new leads. -Closed sales and achieved sales targets.