I am a professional Customer Service/Sales Representative with more than 4 years of working experience in the BPO Industry handling several accounts that are based in the United States. I specialize in working for customers by providing product and service information, managing customers' data and records using CRM provided by the company, handling complaints, and providing appropriate solutions.
I work as a Sales representative where I handle inbound and outbound sales account for Shopping Retail companies, Telecommunications, and Car Rental. For more than 4 years working in Customer Service, I am very comfortable talking to customers, offering them products and services, and also I know how to deal with rejections.
I am a very passionate person and have a strong work ethic. I always manage my time, I can adapt quickly, I am very detail-oriented, I always make sure that all my clients/customers are satisfied with my services.