Customer Service/Virtual Assistant

Expected Salary:
Employment Type:
Full Time
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Basic Information

Member Since
November, 2021
Associates Degree

Top Skills

Data Entry

Customer Support

Email Support


I am a professional Customer Service/Sales Representative with more than 4 years of working experience in the BPO Industry handling several accounts that are based in the United States. I specialize in working for customers by providing product and service information, managing customers' data and records using CRM provided by the company, handling complaints, and providing appropriate solutions.

I​ ​work as a Sales representative where I ​handle inbound and outbound sales account for Shopping Retail companies, Telecommunications, and Car Rental. For more than 4 years working in Customer Service, I am very comfortable talking to customers, offering them products and services, and also I know how to deal with rejections.

I am a very passionate person and have a strong work ethic. I always manage my time, I can adapt quickly, I am very detail-oriented, I always make sure that all my clients/customers are satisfied with my services.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Email Support
Phone Support
Social Media Moderation
Tech Support
Community Forum Moderation
Content Moderation
Customer Support

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