Virtual Assistant

Expected Salary:
$300.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
35
Gender
Female
Member Since
November, 2021
Education
Bachelors Degree
Experience
Not set

Top Skills

Admin Assistant

Research

Transcription

Summary

Manager - Reporting and Analytics May 2020 - November 2021 | 1 year * Responsible for planning, directing and overseeing the operations of my team (Reports Analysts)

Supervisor - Reporting and Analytics April 2017 - May 2020 | 3 years * Oversees the day to day performance of Reports Analyst

Reports Analyst October 2013 - April 2017 | 3 years and 6 months Collecting and disseminating data reports according to use. Providing technical insight while streamline reporting. * Forming spreadsheets to analyze business requirements

ID Management POC September 2011 - October 2013 | 2 years and 1 month Ensures that system access is maintained in accordance with company policy Evaluates existing access to ensure access levels remain commensurate with job responsibilities.

Real Time Analyst August 2009 - September 2011 | 1 year and 1 month Manage the call volume, daily attendance and program break schedules Assist with creation of metrics and targets for Service Level

Customer Service Representative June 2008 - August 2009 | 1 year and 2 months Providing introductory information to new customers Ensuring that customers are satisfied with products or services * Give customers information about products and services, take orders and process returns

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Tech Support
Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support
Social Media Moderation

English Skills

Tutoring Teaching
Speaking
Translation
Writing

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