Operations and Logistics Lead / Customer Support

Expected Salary:
$1000.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
Not Specified
Gender
Female
Member Since
November, 2021
Education
Bachelors Degree
Experience
13 years

Top Skills

Email Support

Customer Support

Email Management

Summary

I am an experienced Operations Team Lead with a demonstrated history of working in the e-commerce industry and Customer Service for over 13 years. I am professionally skilled in

  • Customer Support (Email and Chat Support)
  • Email Management
  • Training and Process Improvement
  • Teamwork
  • Leadership
  • Content Writing
  • Operations and Logistics
  • Data Entry
  • Coaching
  • Order Management
  • Fulfillment and Inventory
  • B2C and B2B Over-all Operations Support

I handled teams to work on projects that will also help process improvement. Reliable and goal oriented person. A gamechanger and always open to learning new skills to upscale my knowledge and skills.

I am keen on details and know how to handle different working apps such as Google Apps (Gmail, Drive, Spreadsheets, Docs), MS Office (Word, Excel, Powerpoint), Canva, Lucid Charts, WordPress, CRM (Zendesk, Salesforce, IPOP), and LMS, Slack and other PM Tools.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Appointment Setter
Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning
Personal Assistant

Customer Service and Admin Support

Customer Support
Content Moderation
Community Forum Moderation
Tech Support
Social Media Moderation
Phone Support
Email Support

English Skills

Translation
Tutoring Teaching
Writing
Speaking

Project Management

Design Project Management
Marketing Project Management
Other Project Management
Software Development Project Management
Web Development Project Management
Writing Project Management

Writing

Blogging
Web Content Writing
Technical Writing
Ghost Writing
Editing Proofreading
Creative Writing
Copywriting

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