Virtual Assistant

Expected Salary:
$290.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
28
Gender
Female
Member Since
November, 2021
Education
High School Diploma
Experience
2 years

Top Skills

Customer Support

Data Entry

Research

Summary

>Cold Caller - MonsterConnect (January 2020-January 2021) Cold Calling Updating CRM

>Virtual Assistant - LaundryNation (July 2019-January 2020) Data Extraction Send text messages to client's that leave positive feedback on eBay Post ads on craigslist all over California Post ads on Twitter, Instagram, Facebook, Shpock, Letgo, and Offerup Post ads on Mexican sites (locanto, evisos, classf & craigslist Mexico) Supervising an agent (checking his posts on our Social Media platforms)

>Customer Service Representative/Live Chat Agent - Intelenet Global Services (April 2016-May 2017) Provides quality customer service to clients Assists 2-3 clients on their bank account checking balance) Update client's information address, contact details, email address) Make local payments and guide them on how to make international payments Offers student/personal loans, overdrafts, emergency fund, mortgage, travel/phone, and gadget insurances for those clients whose accounts are eligible Order copy statements, a new card for lost/stolen (debit and credit cards), and checkbooks Booking appointments at the branch for opening and closing of accounts, requesting bank statements, withdrawing a large amount of cash, and seeing a mortgage adviser. Resolve client's complaints and process compensation when necessary Send a report for canceling a subscription to prevent unauthorized payment or fraudulent transactions Set up Standing Order and canceling Direct debits and Standing order

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Research
Transcription
Personal Assistant

Customer Service and Admin Support

Customer Support
Email Support
Phone Support
Tech Support

English Skills

Speaking
Writing

Writing

Ghost Writing

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