Customer Service Rep

Expected Salary:
$800.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
29
Gender
Female
Member Since
November, 2021
Education
High School Diploma
Experience
9 years

Top Skills

Data Entry

Admin Assistant

Speaking

Summary

Hello, My name is Jophilene. I've been in the business process outsourcing industry for 9 years and I have played different roles such as Customer Service, Sales Representative, and Collection Specialist. I handled US accounts and helped me shape the skills that I have right now. I am skilled in inbound call handling and deliver a satisfactory customer experience. Those 9 years taught me to handle different types of customers' personalities, have proven track records of sales, be goal-driven, focused on quotas and metrics single-handedly, inspire and motivate my colleague to do the same. I believe in hard work and honesty. I am always interested in making long-term professional relationships with my clients to ensure that every project becomes successful.

Hope to work with you soon!

Here's a link for my CV and Recording: CV:
Recording:

Thank you!

Skill Rating

Admin & Office (Virtual Assistant)

Quality Assurance
Transcription
Travel Planning
Appointment Setter
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Research
Admin Assistant
Recruitment Assistant
Personal Assistant

Customer Service and Admin Support

Content Moderation
Customer Support
Email Support
Phone Support
Social Media Moderation
Tech Support
Community Forum Moderation

English Skills

Speaking
Tutoring Teaching
Writing
Translation

Marketing and Sales

Twitter Marketing
Affiliate Marketing
Classified Ads Marketing
Direct Mail Marketing
Email Marketing
Lead Generation
Mobile Marketing
Sales Representative
SEM
SEO
Social Media Marketing
Telemarketing
Video Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
YouTube Marketing
Facebook Marketing

Professional Services

Real Estate Services
Medical Services
Legal Services
Architectural and Engineering Services

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