Virtual Assistant /Customer Service Rep

Expected Salary:
$600.00/month

Employment Type:
Full Time

Facebook Connected

Public ID Verified

Send a message

Basic Information

Age

Gender

Female

Member Since

November, 2021

Education

Bachelors Degree

Experience

10 years

Top Skills

Speaking

Writing

Customer Support

Summary

I've been an Email/Chat Support Representative for more than 6 years. I've handled general inquiries, troubleshooting, billing and sales. I've also handled online shopping accounts such as charmed aroma, LoomRACK and kwikcharger. I've handled shipping inquiries, returns, refunds and discounts. I am familiar with Zendesk, Salesforce, Live Agent, Help Scout and Shopify.

Skill Rating

Admin & Office (Virtual Assistant)

Appointment Setter

Personal Assistant

Recruitment Assistant

Admin Assistant

Data Entry

Email Management

Event Planner

Human Resource Management

Project Coordinator

Quality Assurance

Research

Transcription

Travel Planning

Customer Service and Admin Support

Tech Support

Customer Support

Email Support

Phone Support

Social Media Moderation

Community Forum Moderation

Content Moderation

English Skills

Translation

Tutoring Teaching

Writing

Speaking