Virtual Assistant /Customer Service Rep

Expected Salary:
$600.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
39
Gender
Female
Member Since
November, 2021
Education
Bachelors Degree
Experience
10 years

Top Skills

Speaking

Writing

Customer Support

Summary

I've been an Email/Chat Support Representative for more than 6 years. I've handled general inquiries, troubleshooting, billing and sales. I've also handled online shopping accounts such as charmed aroma, LoomRACK and kwikcharger. I've handled shipping inquiries, returns, refunds and discounts. I am familiar with Zendesk, Salesforce, Live Agent, Help Scout and Shopify.

Skill Rating

Admin & Office (Virtual Assistant)

Appointment Setter
Personal Assistant
Recruitment Assistant
Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Research
Transcription
Travel Planning

Customer Service and Admin Support

Tech Support
Customer Support
Email Support
Phone Support
Social Media Moderation
Community Forum Moderation
Content Moderation

English Skills

Translation
Tutoring Teaching
Writing
Speaking

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