I worked as an Executive Assistant for 15 years in a Trading Company that imports coffee equipment and spare parts. We also cater the after-sales service and maintenance which is more important than selling coffee machines alone.
During my 15yrs in this company, I was assigned to all kinds of administrative tasks like receiving phone calls or service & repair requests, monitoring emails from foreign suppliers & local queries, preparing payroll, telegraphic transfer, purchase requisition, check & petty cash disbursement, spare parts inventory, record-keeping, daily schedule & deployment of technicians, as well as various business and personal errands. I also manage our upcoming tradeshows and events, from negotiation, during events, ingress, and egress, which exposed me to sales and maintains good client relationships, and also allow me to expand my professional horizons and improve my skills in customer service.
I completed my daily tasks using MS Office, Gmail, G Drive Apps, Calendar & Management Tasks, Canva, Web Research Directory, and other related tools and programs.