I’ve been working for in a BPO (Business Process Outsourcing) since 2006 as a Customer and Technical Support more than 10 years in this field, I have gained years of experience doing good relationship with different kinds of customer.

Moreover, while my on-the-job experience has afforded me a well-rounded skill set, process and Performance Improvement to achieve my KPI goals is one my Strength. In addition to my experience and personal qualities, I have a solid educational foundation and a passion for technology evolution and business process improvement.