As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. I've worked as a sales representative, a lead development specialist, and a customer care person. As a customer service representative, I am responsible for taking calls and resolving customer issues as soon as possible. I must be able to multitask and solve problems quickly, following a step-by-step protocol that is crucial to resolving issues and giving the greatest customer experience. On a project basis, I deal with a number of organizations. I've been assigned to several organizations to schedule meetings, coordinate appointments, and look for prospects or leads.