I have been doing freelancing since 2020. I work as a Customer service support for Shopify E-commerce Store and have some knowledge in Amazon and Etsy for Admin tasks. Also, I was a cold caller for a Real Estate Company.

Prior to freelancing, I was a Customer Service Representative for 8 years in a BPO setting. Most of my working timeline has been dedicated to customer service. I provided support through voice and email. I'm confident in talking to customers over the phone and communicating through emails. I have a friendly character. My accent is Neutral. I value my work so much and make sure the results are quality.

What I do:

✅Phone Calls (Inbound and Outbound) ✅Email Handling ✅Chat Support ✅ Admin Support ✅Customer Support ✅ Virtual Assistant

Added Learning

✅ Influencer Marketing (embark on a new social media marketing campaign for the product using Influence. co), ✅Real Estate Cold caller for FSBO, FRBO, Expired and Canceled listing.

Applications and Tools, websites I use: ✅Etsy ✅Amazon Seller Central ✅Shopify ✅Ship station ✅My Plus Leads ✅Gmail suite ✅Fresh desk ✅Follow up Boss ✅RingCentral ✅S l a c k ✅What s app ✅Monday. com ✅Dial Pad ✅Meister Task ✅Zoom ✅Team viewer ✅S k y p e ✅Loom

If any of these sounds like what you need, message me, and let’s talk.