CSR, Admin Support , Cold Caller

Expected Salary:
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Member Since
November, 2021
Associates Degree
8 years

Top Skills

Lead Generation




I have been doing freelancing since 2020. I work as a Customer service support for Shopify E-commerce Store and have some knowledge in Amazon and Etsy for Admin tasks. Also, I was a cold caller for a Real Estate Company.

Prior to freelancing, I was a Customer Service Representative for 8 years in a BPO setting. Most of my working timeline has been dedicated to customer service. I provided support through voice and email. I'm confident in talking to customers over the phone and communicating through emails. I have a friendly character. My accent is Neutral. I value my work so much and make sure the results are quality.

What I do:

✅Phone Calls (Inbound and Outbound) ✅Email Handling ✅Chat Support ✅ Admin Support ✅Customer Support ✅ Virtual Assistant

Added Learning

✅ Influencer Marketing (embark on a new social media marketing campaign for the product using Influence. co), ✅Real Estate Cold caller for FSBO, FRBO, Expired and Canceled listing.

Applications and Tools, websites I use: ✅Etsy ✅Amazon Seller Central ✅Shopify ✅Ship station ✅My Plus Leads ✅Gmail suite ✅Fresh desk ✅Follow up Boss ✅RingCentral ✅S l a c k ✅What s app ✅Monday. com ✅Dial Pad ✅Meister Task ✅Zoom ✅Team viewer ✅S k y p e ✅Loom

If any of these sounds like what you need, message me, and let’s talk.

Skill Rating

Admin & Office (Virtual Assistant)

Data Entry
Email Management
Quality Assurance
Admin Assistant
Personal Assistant
Appointment Setter

Customer Service and Admin Support

Social Media Moderation
Email Support
Tech Support
Customer Support
Phone Support

English Skills


Marketing and Sales

Twitter Marketing
Affiliate Marketing
Classified Ads Marketing
Direct Mail Marketing
Email Marketing
Lead Generation
Mobile Marketing
Sales Representative
Social Media Marketing
Video Marketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
YouTube Marketing

Professional Services

Legal Services
Medical Services
Real Estate Services
Architectural and Engineering Services


Web Content Writing
Technical Writing
Ghost Writing
Editing Proofreading
Creative Writing

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