Customer Service Representative

Expected Salary:
Negotiable
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
34
Gender
Female
Contact Number
Member Since
April, 2019
Education
Bachelors Degree
Experience
5 years

Top Skills

Email Support

Customer Support

Phone Support

Summary

Previously worked as a customer care representative for almost 5 years, delivering results to customers via emails and phone calls. Ensuring that we can give quality customer service assistance in every queries that we handle regardless of what type of customer we encounter. Aside from working on inquiries relevant to the rewards program, customer's account, orders, and digital movies, I'm also assigned to fraud investigations, that requires speed and accuracy. I am knowledgeable as well in Photoshop and creating layout designs as well through Canva. In addition, I can also do transcriptions and I'm still open in learning more skills. I can manage to learn swiftly new skills where I put my heart and focus to. I can work well with little to no supervision as well as with a group or as an independent. I want to grow in this industry and be nurtured more with knowledge, experience, and guidance while being a help and a part of your company.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Personal Assistant
Appointment Setter
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner
Email Management
Data Entry
Admin Assistant

Customer Service and Admin Support

Content Moderation
Phone Support
Email Support
Customer Support
Community Forum Moderation
Tech Support
Social Media Moderation

English Skills

Writing
Tutoring Teaching
Translation
Speaking

Graphics and Multimedia

Logo Design
Shirt Design
Recording Audio
Graphics Editing

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