Technical Support Engineer

Expected Salary:
$400.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
26
Gender
Female
Contact Number
Member Since
April, 2019
Education
Bachelors Degree
Experience
6 years - Technical and Customer Service Support

Top Skills

Tech Support

Personal Assistant

Customer Support

Summary

My name is Jecelyn and I am a Bachelor's Degree of Business Administration. I have worked as a Technical Engineer that supports hotel's network equipment issues remotely and guest's devices connections via phone support. I was a Technical Support for 4 years with Microsoft Xbox through chat which I dealt with customers worldwide and assist them with connectivity, accounts and billing concerns. I was a Customer Support that handles accounts, billing and warranties for customer's devices. I handled payroll account and is familiar with Intuit and Quickbooks for both online and desktop interface.

I have above knowledge in Google Docs and Sheets, Microsoft word, Excel, and Power point and Microsoft apps. I have a knowledge with Intuit and Quickbooks for payroll. I have hardware and software skills for computers and mobile devices and has a basic knowledge with troubleshooting. I am familiar with networking connectivity for servers (Nomadix, Mikrotik, Valuepoint), controllers (Ruckus ZD, CISCO, HP) and switches (Aruba, Netgear, etc.)

I love challenges. Even how stressful the job is, I know how to be self-motivated. Always have a positive outlook on different aspects. I am goal oriented and have determination in hitting my target as it's like hitting my success.

Skill Rating

Admin & Office (Virtual Assistant)

Research
Quality Assurance
Human Resource Management
Event Planner
Email Management
Data Entry
Recruitment Assistant
Personal Assistant
Admin Assistant
Travel Planning
Transcription

Customer Service and Admin Support

Customer Support
Tech Support
Phone Support
Email Support

English Skills

Writing
Speaking
Tutoring Teaching

Finance and Management (Virtual Accountants)

Accounting
Tax Preparation
Payroll
Inventory Management
Financial Management
Financial Analysis
Quickbooks
Business Plans
Bookkeeping

Writing

Blogging

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