Customer Service Representative

Expected Salary:
$350.00/month
Employment Type:
Full Time
Facebook Connected

Basic Information

Age
26
Gender
Female
Contact Number
Member Since
April, 2019
Education
Bachelors Degree
Experience
3 years in BPO

Top Skills

Customer Support

Personal Assistant

Tech Support

Summary

I've been in the BPO industry for over 3 years, and have developed excellent communication skills and fully understood how important it is to deliver outstanding customer service. My role includes direct interaction with different types of customers. I've been a virtual assistant, where I learned how to do basic order taking, email and chat support, and job posting. I have also been a technical support on a telecommunication company, doing activation to walking through customers with the set-up of their connections. Lastly, I've been a billing specialist with a telecom/cable company, handling customer concerns from paying bills to solving bill disputes.

I take my work very seriously, and I'm always looking to improve my skills. Also, I want to venture out and learn new skills so that I can work to the highest standard possible in a given role.

I can assure that I can bring a great deal of experience, loyalty and positive qualities to your business.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Personal Assistant
Appointment Setter
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner
Email Management
Data Entry
Admin Assistant

Customer Service and Admin Support

Content Moderation
Community Forum Moderation
Tech Support
Social Media Moderation
Phone Support
Email Support
Customer Support

English Skills

Tutoring Teaching
Speaking
Translation
Writing

Marketing and Sales

Sales Representative

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