Hi! My name is Jo Ann Beseral and you can call me Jho. I finished Bachelor Degree in Commerce major in Banking and Finance at Saint Louis University. I should say that I am honest, self motivated and a hardworking person. I also have a positive attitude towards achieving goals. I have spent the last 2 1/2 years developing my skills as a customer service representative in Convergys (member to member ebay account) and during my service I have won several performance awards for consecutive months which I can say that I enjoy solving customer problems and interacting with them. During my spare time I enjoy watching movies, browsing the internet as well as going out with friends and include my passion in cooking as well. I now feel that I’m ready for a more challenging assignment and this position really excites me. Aside from the fact that I can work at the comfort of my home and spend more time with my family. I am confident that my past experience will translate well into the position you are offering and I am excited to begin this new chapter in my career. Thank you and Hope to hear from you soon.