I am looking for a home based job.
I have taken the IELTS exam academic and got a band score of 7.0. In addition, I have been working as a Customer Service Representative for about 10 years :)
I was a CSR/Billing/Finance for Sprint-Convergys for 5 years. Debit card Fraud and Claims Analyst for JPMorgan Chase & Co for 5 years too, Medical Billing Clerk for Yellowstone National Park-Medcor Inc for 6 months and also a Nurse by profession.
I am computer literate. I can speak and write good English, also I am trainable and can handle work under pressure. I used to communicate with my previous Boss via Skype, and training would be with the use screen/remote monitoring, screen sharing and videos. I did a lot data entry/registration, research, insurance, organizing spreadsheet, E-mails via Outlook, Skype meetings, Outbound and Inbound calls regarding unsettled balance/Accounts on Collections, Administrative task like fax, scanning and printing documents, too.
I have worked with different companies of different Line of Business for a total of 10 years and I am confident enough to say that I can deliver extensive quality service that would cater satisfaction not only to the consumers but also to the company itself. I am conscious of customers’ needs, I always strive to provide them with prompt and high-quality service. I have been put in high stress, fast paced, and dynamic situations and I work very well under pressure. On numerous occasions, I have received recognition from the management for my ability to go out of the way to serve customers better. I possess excellent listening and oral communication skills, two qualities that I believe are paramount for any job.
Moving forward, I feel that my educational as well as employment background, personality, and drive are suitable for employment within your store. I hope to have the opportunity to grow my professional career with your company and I’m confident that I can be an asset. I hope to meet you soon to discuss your specific needs and my ability to meet them.