Virtual assistant

Expected Salary:
$500.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
39
Gender
Female
Contact Number
Member Since
June, 2019
Education
Bachelors Degree
Experience
9

Top Skills

Personal Assistant

Recruitment Assistant

Email Support

Summary

I worked in a BPO industry for 8 years as Technical Support level 1 (Verizon account), 2 and back-office rep(Broadview Networks Account). As a Technical Support with a strong customer service background, I offer expertise in employee relations, benefits administration, and customer service duties.

I also worked as a Virtual Assistant/PA of our CEO. I monitored the schedule of our dispatchers, checked their schedules or disputes, I encode or put the info of the Patient's billing info for ambulance services or health plans. The system used: RDS, slack, twc, google drive, Gmail, Excel, VPN, and 3cx. Type of clients: Patients, nurses and dispatchers or EMTs.

And I also worked as a Customer Experience representative in an E-commerce company. I used Shopify, Shipstation, Richpanel, Hubstaff, slack, ticket tracker, and ASANA.

Skill Rating

Admin & Office (Virtual Assistant)

Travel Planning
Research
Quality Assurance
Project Coordinator
Event Planner
Human Resource Management
Recruitment Assistant
Personal Assistant
Appointment Setter
Transcription
Admin Assistant
Data Entry
Email Management

Customer Service and Admin Support

Social Media Moderation
Phone Support
Email Support
Customer Support
Content Moderation
Tech Support

English Skills

Writing
Tutoring Teaching
Translation
Speaking

Finance and Management (Virtual Accountants)

Bookkeeping
Financial Forecasting
Inventory Management
Payroll
Tax Preparation
Xero

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