Customer service Representative/ Virtual Assistant

Expected Salary:
$350.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
31
Gender
Male
Contact Number
Member Since
July, 2019
Education
Associates Degree
Experience
6 years in BPO

Top Skills

Speaking

Tech Support

Appointment Setter

Summary

I have a solid experience and knowledge on call center management for US, Europe, Australia and South Africa account. A combine 6 years of BPO experience in sales, appointment setting, billing, customer service, up selling,technical support, order processing and telemarketing. Proven ability and expertise to deliver projects on time and complete in every detail has earned me a reputation as quality award winning agent. I was awarded as one of the top agents who brings good revenue and I received multiple commendations for customer satisfaction and pass all the metrics/KPI's during my stay. I am always eager and quick to learn new skills as required. Under pressure, I always keep a positive mental attitude to fulfill my tasks.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Appointment Setter
Personal Assistant
Recruitment Assistant
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner
Email Management
Data Entry

Customer Service and Admin Support

Community Forum Moderation
Phone Support
Email Support
Customer Support
Content Moderation
Tech Support
Social Media Moderation

English Skills

Speaking
Translation
Tutoring Teaching
Writing

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