Nothing fancy - used to worked in a Web Hosting industry as a Web Advisor. Certified cPanel, WHM and DNS management expert. I've been successful in troubleshooting numerous websites errors that was caused by migration (incompatibility), PHP configurations, DNS records and other factors that might cause a site not to work as intended. (common CMS- WordPress and Joomla).
My prior experience as as support and handling multiple clients at any given moment has given me the vast technical knowledge and honed my interpersonal skill to provide best customer service experience.