I have 10 years of experience working in the Customer Service area. I've started as a Tier 1 agent for companies like JP Morgan & Chase, AT&T, Pavlov, Target etc.
It was 2011 when I discovered the world of freelancing and was able to land countless jobs thanks to Upwork (Previously oDesk). I did transcription, chat support, live chat support and with the rise of eCommerce industry now, Virtual Assistant (Order processing, dropshipping, disputes & chargebacks)
I am a fast typist, I take direction well and can complete a task with minimal supervision. I also have stable internet connection and my own quiet work space.