Customer Service Rockstar I'm a Customer Service Professional experienced in offering exceptional service to customers in a fast-paced work environment. Successful in solving customer grievances with solid communication and interpersonal skills. Tracking order experience and proven ability to meet deadlines with excellent problem-solving skills.

Expert B2B Appointment Setter I am experienced Appointment Setter and my task consists mainly of cold calling, generating leads, setting up of appointments between a business and potential prospects or clients.

I have 2 years experience in a BPO company mainly, helping customers to place their orders online, and pay as well. Tracking orders and create cases for missing and wrong items. The major accomplishment I’m most proud of was calming irate customers and assisting them as quickly as possible. As a result, I was able to save time and assist more customers than usual calling per day. I also had experience working as a healthcare representative for one year. Mainly my job was to schedule patient appointments with the doctor, call insurances and collect payment information. The major accomplishment I had was getting compliments from my customers. Especially when they say I have a nice sweet friendly voice.

Services:

Phone Support Email Support Chat Support Administrative Task Virtual Assistant Data Entry Internet Research

Knowledgeable In:

Microsoft Office EDGE Trello Slack 3CX Careclix Nextiva Google Calendar Google Docs Google Sheets Google Drive