I've been a customer service representative for US based Telco companies for many years. Also I've worked as a technical support agent specializing in basic phone troubleshooting, internet and billing concerns, as well handling trouble ticket resolution for a gaming console. I also worked for an online bookstore, handling orders, payments and deliveries.
I had been a subject matter expert and a quality analyst for an American multinational transportation network company.
I also have experience in debt collections as an associate in UAE, handling bucket and recovery accounts from reputable banks int he country.