I am capable of handling Customer and Technical Support : -can handle Inbound / Outbound phone calls for inquiries and helpdesk support -can do Email management for customer's problems and questions -also can manage Live chat supports
-Handled CRM management for database, also touch-based with Formitize (CRM tool) -Knowledgeable with Windows and MAC OS -Microsoft products such as Office 365, Excel, MSWord, Powerpoint and MS Outlook -Used Zendesk in Email management -Basic approach in Adobe Photoshop in Layout making and Photo Editing -Knows how to use Canva and Crello for editing -Have done Lead Generation, Data Entry and Appointment Setting