Virtual Assistant | Customer Service

Expected Salary:
$500.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
26
Gender
Female
Contact Number
Member Since
August, 2019
Education
Bachelors Degree
Experience
5yrs of Customer Service & as a Virtual Assistant

Top Skills

Writing

Email Management

Speaking

Summary

I am an experienced customer service representative, and Rockstar Property Management VA seeking an opportunity to grow, where I can apply and develop my knowledge and skills for continuous improvement, making me an asset to the client.

I am currently working as a Virtual Assistant for a property management company, under Tenant Relations Department. Daily tasks would include responding to tenant's concerns, moving out process for the tenants, keeping track of concerns that needs to be addressed and checked from other departments or concerned parties, provide rental verification for past tenants, and other tasks related.

I have roughly 3 years experience as Customer Service Representative for companies here in Manila, Philippines that handle inbound calls from US customers, and other parts of the world, as well. These experiences in total made my career even more memorable. Getting to deal with diverse people has broaden my understanding and professionalism.

I have excellent skills in the English language, both verbal and written. During my education, I was one of the two in our level to receive an English Proficient rating in our school-wide English Assessment Exam. Also, I have won first place in an inter-school poetry writing contest, received awards in essay writing contests, and a consistent staff with our school publication.

My interests include reading, writing, watching movies, and trying out new restaurants. I also enjoy having some peace and quiet at home, or a weekend family bonding. A balance of good time and some toning down for relaxation.

A combination of the right skills and attitude will come a long way. But a team having a great leader and an excellent employee, can reach the skies. If you think we can be that team, then I am right on board! :)

Skill Rating

Admin & Office (Virtual Assistant)

Email Management
Personal Assistant
Appointment Setter
Recruitment Assistant
Admin Assistant
Data Entry
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner

Customer Service and Admin Support

Customer Support
Email Support
Phone Support
Social Media Moderation
Tech Support
Content Moderation

English Skills

Speaking
Writing
Tutoring Teaching
Translation

Finance and Management (Virtual Accountants)

Business Plans
Financial Analysis
Financial Forecasting
Financial Management
Inventory Management
Payroll
Strategic Planning
Accounting

Graphics and Multimedia

Graphics Editing
Video Editing
Shirt Design
Recording Audio
Print Design
Logo Design

Marketing and Sales

Affiliate Marketing
Classified Ads Marketing
Email Marketing
Telemarketing
Social Media Marketing
Sales Representative
Mobile Marketing
Lead Generation

Professional Services

Real Estate Services
Medical Services
Legal Services

Project Management

Writing Project Management
Design Project Management
Marketing Project Management
Other Project Management

Software Development / Programming

iOS development
Software QA Testing
Desktop Applications

Webmaster

Content Management

Writing

Technical Writing
Creative Writing
Blogging
Copywriting
Editing Proofreading
Web Content Writing
Ghost Writing

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