Team Manager

Expected Salary:
$1200.00/month
Employment Type:
Full Time

Basic Information

Age
35
Gender
Male
Contact Number
Member Since
August, 2019
Education
Bachelors Degree
Experience
13 years

Top Skills

Research

Quality Assurance

Email Management

Summary

My job experience includes outbound sales, customer support, and back-office in a call-center environment. Handled the Fraud Management, Inbound Telesales and Client Delivery Team. Currently leading the Fraud Management Team where my responsibilities are to lower down the chargeback rate, identify and stop fraudulent transactions, continuous coaching with the team for any areas of opportunities and leading them to reach their goal and/or stats, present a bi-monthly meeting with the CEO and Operations Manager regarding fraud patterns and recommendations to create rules in process to avoid such fraudulent transactions in the future, adding fraud patterns to negative list and filtering those rejected transaction which still turns out to be valid to be able to convert them to sales.

Skill Rating

Admin & Office (Virtual Assistant)

Research
Quality Assurance
Email Management
Data Entry
Admin Assistant

The Ultimate Salary Guide For Hiring Filipino Virtual Assistants
_____

How much should you pay your Filipino virtual assistant? Download our free ultimate salary guide for hiring virtual staff in the Philippines

We believe the worker should get 100% of the pay, and we also believe the employer should not have to pay a third party a monthly "management" fee! We don't mark-up salaries. VirtualStaff.ph provides you a simple place to find and hire a quality virtual assistant in the Philippines