Customer Service Manager

Expected Salary:
Employment Type:
Full Time
Public ID Verified

Basic Information

Not Specified
Contact Number
Member Since
August, 2019
Bachelors Degree

Top Skills

Email Management

Data Entry



Until recently, I was employed through BlackBerry for about 4 years and in that time I was promoted from Consultant to Subject Matter Expert and now as an Operations Manager.

My teams performance over my tenure as an Operatios Manager was above the prescribed target by both the client, BlackBerry as well as program management. We successfully achieved and exceeded the less than 6% shrinkage and less than 5% absenteeism targets with a recorded 2.85% and 0% Shrinkage and Absenteeism numbers in a 3-month period. Further to this, my team also averaged 82% on Customer Satisfaction Survey returns exceeding the goal set by the client by 2% over the last 2 months.

I lead by example with my team and make sure I arrive 30-45 minutes early for the shift and make sure everyone is present or on their way to the office with 15 minutes time to spare for them to begin their day.

I am available immediately, to start a new career with your organization and I am available at your most convenient time for an interview. You can reach me via mobile at +1 778-847-7620 or email

Looking forward to hearing from you soon.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Personal Assistant
Appointment Setter
Travel Planning
Quality Assurance
Project Coordinator
Email Management
Data Entry
Admin Assistant

The Ultimate Salary Guide For Hiring Filipino Virtual Assistants

How much should you pay your Filipino virtual assistant? Download our free ultimate salary guide for hiring virtual staff in the Philippines

We believe the worker should get 100% of the pay, and we also believe the employer should not have to pay a third party a monthly "management" fee! We don't mark-up salaries. provides you a simple place to find and hire a quality virtual assistant in the Philippines