Virtual Assistant

Expected Salary:
$300.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
30
Gender
Female
Contact Number
Member Since
September, 2019
Education
Associates Degree
Experience
8 years in BPO Industry

Top Skills

Data Entry

Customer Support

Email Support

Summary

I have 8 years experience as a call center agent doing Collections task, customer service and portfolio management. Through my work experience I gained the following skills: -Portfolio management -Generate debt reports for external and internal stakeholders. -Payment collections and allocations -Email management. -Reconciliation of accounts and fixes misallocated payments. -Generate reports with customer’s monthly bills and payments for Finance and senior management -Coordinate with Accounts Payable, Account Managers, Service Managers, Billing and Disputes Team and Legal Team for customer’s complex issues.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Appointment Setter
Personal Assistant
Research
Quality Assurance
Email Management

Customer Service and Admin Support

Customer Support
Phone Support
Tech Support
Email Support

English Skills

Writing
Speaking

Finance and Management (Virtual Accountants)

Bookkeeping
Accounting
Financial Management
Quickbooks
Financial Analysis

Graphics and Multimedia

Video Editing

Marketing and Sales

Telemarketing
Sales Representative
Lead Generation

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