Virtual Assistant

Expected Salary:
$300.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
30
Gender
Female
Contact Number
Member Since
September, 2019
Education
Associates Degree
Experience
8 years in BPO Industry

Top Skills

Customer Support

Data Entry

Phone Support

Summary

I have 8 years experience as a call center agent doing Collections task, customer service and portfolio management. Through my work experience I gained the following skills: -Portfolio management -Generate debt reports for external and internal stakeholders. -Payment collections and allocations -Email management. -Reconciliation of accounts and fixes misallocated payments. -Generate reports with customer’s monthly bills and payments for Finance and senior management -Coordinate with Accounts Payable, Account Managers, Service Managers, Billing and Disputes Team and Legal Team for customer’s complex issues.

Skill Rating

Admin & Office (Virtual Assistant)

Email Management
Appointment Setter
Quality Assurance
Research
Data Entry
Admin Assistant
Personal Assistant

Customer Service and Admin Support

Customer Support
Phone Support
Tech Support
Email Support

English Skills

Speaking
Writing

Finance and Management (Virtual Accountants)

Quickbooks
Accounting
Bookkeeping
Financial Analysis
Financial Management

Graphics and Multimedia

Video Editing

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