I have 8 years experience in BPO revolving around customer service, sales, billing, technical support, email support, lead generation, fraud analytics and a lot more.
- Good communication skills in both written and oral
- Fast typist (90-110 wpm
- Computer savvy
- Excellent in utilizing Microsoft tools and google sheets.
- Very keen to details
- Customer service oriented
- Familiarization with zendesk, slack, salesforce.