Customer Service Associate

Expected Salary:
$360.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
26
Gender
Male
Contact Number
Member Since
September, 2019
Education
Associates Degree
Experience
8 years BPO experience.

Top Skills

Customer Support

Quality Assurance

Research

Summary

I have 8 years experience in BPO revolving around customer service, sales, billing, technical support, email support, lead generation, fraud analytics and a lot more.

  • Good communication skills in both written and oral
  • Fast typist (90-110 wpm
  • Computer savvy
  • Excellent in utilizing Microsoft tools and google sheets.
  • Very keen to details
  • Customer service oriented
  • Familiarization with zendesk, slack, salesforce.

Skill Rating

Admin & Office (Virtual Assistant)

Quality Assurance
Research
Transcription
Travel Planning
Appointment Setter
Personal Assistant
Recruitment Assistant
Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator

Advertising

Google AdWords
Facebook Ads
Bing Ads
Amazon Product Ads
Media Buys

Customer Service and Admin Support

Content Moderation
Community Forum Moderation
Email Support
Phone Support
Social Media Moderation
Tech Support
Customer Support

English Skills

Speaking
Translation
Tutoring Teaching
Writing

Finance and Management (Virtual Accountants)

Accounting
Quickbooks
Xero
Tax Preparation
Strategic Planning
Payroll
Inventory Management
Financial Management
Financial Forecasting
Financial Analysis
Business Plans
Bookkeeping
Investment Researching

Graphics and Multimedia

Shirt Design
Recording Audio
Podcast Editor (Audio Editor)
Animation Specialist
Web page Design
Video Editing
User Interface Design
3D Modeling
Graphics Editing
Logo Design
Print Design

Marketing and Sales

Video Marketing
Sales Representative
Mobile Marketing
Lead Generation
Email Marketing
Direct Mail Marketing
Classified Ads Marketing
Affiliate Marketing
SEM
SEO
Social Media Marketing
Telemarketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
YouTube Marketing
Twitter Marketing

Professional Services

Architectural and Engineering Services
Real Estate Services
Medical Services
Legal Services

Project Management

Web Development Project Management
Software Development Project Management
Other Project Management
Marketing Project Management
Design Project Management
Writing Project Management

Writing

Ghost Writing
Blogging
Copywriting
Creative Writing
Technical Writing
Web Content Writing
Editing Proofreading

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