Virtual Assistant

Expected Salary:
$200.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
27
Gender
Male
Contact Number
Member Since
September, 2019
Education
Bachelors Degree
Experience
6 Customer Service

Top Skills

Appointment Setter

Tech Support

Personal Assistant

Summary

I have been in the customer service industry for 6 years. Half of it is being a Quality Analyst who listens to calls and makes sure that agents are following guidelines set by the client. Now I'm managing the Quality form of QA' s in Microsoft Excel. I have created 25 forms for 25 Lines of Business. I am also helping with the creation of reports that are being sent to our stakeholders.

Skill Rating

Admin & Office (Virtual Assistant)

Personal Assistant
Appointment Setter
Transcription
Research
Quality Assurance
Email Management
Data Entry
Admin Assistant

Customer Service and Admin Support

Tech Support
Social Media Moderation
Phone Support
Email Support
Customer Support
Content Moderation

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