Thank you for taking some time to view my profile.
I had an experience in Customer Service for more than 5 years. I worked with Convergys now Concentrix for 5 years as a technician and customer service representative. My job was to resolve customer's issue with their computer via chat and call. Aside from handling and resolving technical issues I was also trained to handle accounts and billing related as well as selling products. I resigned last year of October. My recent job was customer service on a drop shipping company. My main role was to keep customer updated of their order status specifically shipping. Provide information of the product we are selling, cancel and refund, modify orders.
I can work with less supervision, punctual, submit projects on time, fast learner, star player, enthusiastic and optimistic and a lot more. If you will hire me, I guarantee I will give my best in every work you ask of me.