Customer Care Consultant

Expected Salary:
$500.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
24
Gender
Female
Contact Number
Member Since
October, 2019
Education
Bachelors Degree
Experience
4 Years

Top Skills

Quality Assurance

Data Entry

Email Management

Summary

I started my Customer Service Representative career with TaskUs as Back Office support that review, approved/declined submissions from Uber Driver applicants.

After almost a year, I transferred to Startek Philippines. At first, I was a General Care Chat Representative that handles individual accounts via one chat at a time. Then I was trained to do inbound calls. Due to business needs, I was trained for Messaging Team that mainly interacts to same account but via multiple chats at a time.

Then after a years, I was transferred to T-Mobile for Business where I was trained to be a support. I was awarded as one of the top performers several time and was promoted as a Subject Matter Expert.

Now, I am working in Diversify ISS as a Customer Care Consultant.

Skill Rating

Admin & Office (Virtual Assistant)

Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner
Email Management
Data Entry
Admin Assistant
Recruitment Assistant
Personal Assistant
Appointment Setter

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