I am an experienced individual who has Customer Service Management skills for 12 years. I have worked as a part of both technical and business teams to provide information and solutions to deal with the potential and existing issues. I am an outgoing and friendly individual who enjoys interacting and communicating effectively with people at all levels. I have the ability to work with minimum supervision. One of my strengths would be my exceptional phone manners, my clear voice and my ability to deal with any issues or distressed customers. I am goal-oriented, results-driven and a team player who is functional, reliable and well experienced in taking inbound calls from the customer regarding issues with their rental properties, products, and other billings issues. My professional experienced in handling calls will be an asset to your company. Moreover, I have a proven Customer Service Satisfaction in most of my calls, customer retention and solving customer issues in a timely manner.