Career Objective To obtain a position that will enable me to use my strong organizational and marketing skills, educational background, and ability to work well with people.

Personal Background

Age: 30 years old Birth date: August 30, 1988 Birth place: Cebu City Religion: Roman Catholic Nationality: Filipino

Educational Background College School : University of San Jose Recoletos Degree : Bachelor of Science in Business Admnistration Address :Corner P. Lopez and Magallanes Streets Cebu City , Philippines 6000 Graduated : March 2012

Secondary : Saint Alphonsus Catholic School Adress :BM Dimataga Street Graduated : 2005

Elementary : Saint Alphonsus Catholic School Address :BM Dimataga Street Graduated :2001

Special skills • Has the ability to handle stress and make hard decisions • Has competitive spirit • Highly organized, systematic and proactive • Has excellent leadership and management skills • Has excellent oral and written communication skills • Possesses sense of urgency and entrepreneurial spirit to maximize business grow

Seminars attended • Seminar on Stock Corporation (July 2011) • Life Balance (March 2011)
• Corporate Governance (Februrary 2011) • Business Ethics and Work Ethics (January 2011)
• Corporate Image (January 2011) • Labor Laws and Mandated Benefits (December 2010) Work Experience

​Company: VA Platinum ​Department: BPO Position: Appointment Setter for Money Research/ Junior Credit Consultant for ANSA Finance Address: 14th floor ACC Tower, Cebu Business Park, Cebu City Date: Money Research (June 2018 – August 2018) ANSA Finance (August 2018 – December 2018) Web Development (January 2019 – March 2019) Task/Duties: Check for possible qualified leads if they are eligible for a loan (personal/home loan), emailing supporting document request for pay slips, loan statements, and trained to do credit check via Equifax and can assess bank statements for serviceability.

Tools Used: o Money Research (CRM) o ANSA Finance (CRM) o Microsoft Outlook o Money Research LVR Calculator o Serviceability Calculator o Secured and Unsecured Loan Calculator o Google Drive o Equifax

Company: Delonix Marketing Inc ​Department: BPO ​Position: Virtual Assisant/Lead Dispatch ​Address 3rd floor Mango Sqaure Bldg. Gen, General Maxilom Ave, Cebu City, Cebu​ Date: May 8, 2017- March 2, 2018 Task/Duties: Ensure assigned tasks are completed within the specific timeframe and with a minimum number of errors or omissions. Email clients for supporting documents that are needed.

Company: Telstra powered by Teletech Department: BPO Position: Sales Consultant ​Address: eBloc Tower 2 (Cebu Park), Cebu City ​Date: February 09, 2016 – March 24, 2017 ​Task/Duties: Provide end to end customers service to Telstra costumers, proactively ​identify what the customer is lacking on their service, provide needs to the customer and ​​offering personalized solutions across the entire range of Telstra products.

Company: Manulife Business Processing Services Department: BPO Position: Customer Service Representative/Sales Consultant ​Address: Mactan Circumferential Road, Lapu-Lapu City, 6015 ​Date: August 17, 2015 – February 06, 2016 ​Task/Duties: Resolve or negotiate solutions to participate issues directly or by consulting ​​with appropriate resources, follow-up customers calls when necessary

Company: Teleperformance Department: BPO Position: Sales Consultant ​Address: Teleperformance, Inez Villa St, Apas, Cebu City, 6000 Cebu ​Date: January 19, 2015 – July 17, 2015 ​Task/Duties: Documents interaction by leaving notes and assigning tickets to the correct ​​group, maintains quality service by following organization standards.

Company: Accenture Department: BPO Position: Data Analyst ​Address: eBloc Tower 2 (Cebu Park), Cebu City ​Date: June 13, 2012 – August 1, 2014 ​Task/Duties: Encoding Responsible for end to end enrollment processing, Handles issue
​resolution to ensure department and customer needs are met and Assist with special ​projects as needed

Company: Security in Exchange Commission Department: Records Position: Intern Address: SEC Bldg., Englis V. Rama Ave., Cebu City Date: June 2011- September 2011 Contact No.: (032) 253-6987, 253-7221, 253-5337 Task/duties: Encoding, Filling and Monitoring a certain company​