Customer Service Representative

Expected Salary:
$500.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
29
Gender
Female
Contact Number
Member Since
October, 2019
Education
High School Diploma
Experience
7 years of Customer Service Experience

Top Skills

Appointment Setter

Phone Support

Email Support

Summary

I've been working as a Customer Service Representative/Technical Support Representative in the BPO industry for almost 7 years. I am an expert in multi-tasking, talking over the phone while typing at the same time. I also have had experience with customer retentions. I have handled different accounts such as Telco account, Satellite TV account, Ecommerce and directory assistance. I am commited, hard working and driven to work as a freelancer. I may be new to Upwork but if given the opportunity, I'll make sure that it would be worth your while taking a chance on me.

Knowledge about:

✓ Zendesk ✓ Shopify ✓ FactBranch ✓ ChargeDesk ✓ Zoom Cloud meetings ✓ Slack ✓ Google Drive ( Google docs, Google sheets) ✓ Microsoft Office ✓ Gmail ✓ Outlook

Skill Rating

Admin & Office (Virtual Assistant)

Appointment Setter

Customer Service and Admin Support

Phone Support
Email Support
Customer Support

English Skills

Speaking

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