I've been working as a Customer Service Representative/Technical Support Representative in the BPO industry for almost 7 years. I am an expert in multi-tasking, talking over the phone while typing at the same time. I also have had experience with customer retentions. I have handled different accounts such as Telco account, Satellite TV account, Ecommerce and directory assistance. I am commited, hard working and driven to work as a freelancer. I may be new to Upwork but if given the opportunity, I'll make sure that it would be worth your while taking a chance on me.
✓ Zendesk ✓ Shopify ✓ FactBranch ✓ ChargeDesk ✓ Zoom Cloud meetings ✓ Slack ✓ Google Drive ( Google docs, Google sheets) ✓ Microsoft Office ✓ Gmail ✓ Outlook