Virtual Assistant

Expected Salary:
Negotiable
Employment Type:
None
Facebook Connected
Public ID Verified

Basic Information

Age
28
Gender
Female
Contact Number
Member Since
October, 2019
Education
Associates Degree
Experience
6 years in the BPO industry

Top Skills

Customer Support

Writing

Email Support

Summary

I'm working as a customer support to an E-Commerce Businessman. My main role is to manage emails and reply to customer emails about random queries about the product. I am familiar with navigating Shopify and Gorgiasfor communicating to customers.

I've also worked as a general virtual assistant to help my client in doing her admin tasks so she could focus on her business. I have experienced in using several VA tools like Trello, Hubstaff, Google Drive, Dropbox, and LastPass. I am also familiar with using some of the marketing tools available for online businesses like ManyChat, ActiveCampaign, and Social Bee. I have tried creating graphics used by my client using Canva and PicMonkey. Social Media Managing was also one of my tasks hence familiarity with managing IG, FB, Twitter, Youtube and Wordpress is one of my skills.

I am also working as a Team Leader in one of the leading BPO companies in the Philippines. I've been working for over 6 years now which gives me the experience in using different kinds of office tools like Microsoft Office, iWorks and Google Docs.

Skill Rating

Admin & Office (Virtual Assistant)

Personal Assistant
Transcription
Research
Email Management
Data Entry
Admin Assistant

Advertising

Facebook Ads

Customer Service and Admin Support

Customer Support
Email Support
Social Media Moderation

English Skills

Translation
Writing
Speaking

Graphics and Multimedia

Video Editing
Graphics Editing

Marketing and Sales

SEO
Lead Generation
Email Marketing

Writing

Blogging
Creative Writing

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