am a positive and determined individual who has over 10 years of experience providing excellent and high quality service to clients. I am skilled in communicating through phone and email. I have sufficient knowledge with Microsoft Office and other applications. I am also eager to learn more and improve my skills. I can say that I am fluent in English, written and verbally. I am well disciplined and very critical when it comes to work results. I am also a team player and very easy to get along with. I look forward to working with you with any help that you may need.