Cold caller and Virtual Assistant

Expected Salary:
$1000.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
Not Specified
Gender
Male
Contact Number
Member Since
November, 2019
Education
Bachelors Degree
Experience
11 years

Top Skills

Appointment Setter

Customer Support

Phone Support

Summary

I worked in the BPO industry for 11 years. I started as Customer Service / Sales Representative back in 2007 up to 2014. My tasks were to answer customers queries, provide accurate information and sound resolution, and since I was also a Sales Representative at the same time, part of my tasks was to offer services which tailor fits the customer’s needs. I would want to make sure that all of their questions and underlying questions are answered properly by actively listening and probing for the cause.

After working in Sales and Customer Service in Sprint, I decided to be part of one of the top banks in the Capital One. There, I started as a Senior Customer Service Representative and was eventually promoted as a Unit Manager. What we would do as a bank is to process requests as far as balance inquiry, credit disputes, credit limit increase and decrease, fraud protection / identity, processing payments and credit card applications. We also walk them through online and make sure that they are aware of our free credit tracker that they could use to keep an eye on their credit standing.

After over a decade working in BPO, I decided to work from home to have more time with my family. I landed my first home-based job as Real estate Virtual Assistant which I have been doing for a year now. I do cold calling and schedule appointments for my client who happens to be a Real Estate Investor.

Skill Rating

Admin & Office (Virtual Assistant)

Personal Assistant
Admin Assistant
Data Entry
Email Management
Recruitment Assistant
Research
Appointment Setter
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Travel Planning
Transcription

Advertising

Amazon Product Ads
Bing Ads
Facebook Ads
Media Buys
Google AdWords

Customer Service and Admin Support

Social Media Moderation
Phone Support
Community Forum Moderation
Email Support
Customer Support
Content Moderation
Tech Support

English Skills

Speaking
Translation
Tutoring Teaching
Writing

Finance and Management (Virtual Accountants)

Strategic Planning
Quickbooks
Xero
Investment Researching
Tax Preparation
Payroll
Inventory Management
Financial Management
Financial Forecasting
Financial Analysis
Business Plans
Bookkeeping
Accounting

Graphics and Multimedia

Web page Design
3D Modeling
Animation Specialist
Podcast Editor (Audio Editor)
Print Design
Recording Audio
Shirt Design
User Interface Design
Graphics Editing
Logo Design
Video Editing

Marketing and Sales

Affiliate Marketing
Twitter Marketing
YouTube Marketing
Craigslist Marketing
Instagram Marketing
LinkedIn Marketing
Facebook Marketing
Video Marketing
Telemarketing
Social Media Marketing
SEO
SEM
Sales Representative
Mobile Marketing
Lead Generation
Email Marketing
Direct Mail Marketing
Classified Ads Marketing

Professional Services

Legal Services
Medical Services
Architectural and Engineering Services
Real Estate Services

Project Management

Writing Project Management
Design Project Management
Software Development Project Management
Marketing Project Management
Other Project Management
Web Development Project Management

Software Development / Programming

Python
C#
ASP.NET
Android development
Game development
Desktop Applications
iOS development
Software QA Testing
Ruby on Rails

Web Development

Mysql
Wordpress Development
PHP
Joomla Development
Javascript
Drupal Development
ClickFunnels
Shopify
Magento
Laravel

Webmaster

Ecommerce / Shopping Carts
Wordpress
Webmaster Tools
PSD to HTML
Managing Servers
Joomla
HTML
Google analytics
Drupal
Content Management
Cpanel
CSS

Writing

Creative Writing
Copywriting
Blogging
Ghost Writing
Technical Writing
Web Content Writing
Editing Proofreading

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