Operations Supervisor

Expected Salary:
$800.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
36
Gender
Female
Contact Number
Member Since
November, 2019
Education
Bachelors Degree
Experience
11 years and 4 months

Top Skills

Phone Support

Customer Support

Email Support

Summary

I have been in the BPO Industry for more than 11 years and is currently looking for a job that would allow me to stay at home. I am highly trained in Customer Service thru calls, chat and email support. My background is mostly in banking, travel and leisure and transfer service. I am currently handling a team that consist of more than 30 agents that take calls, answer emails and do chat support. I am not only managing a team but also logs in when coverage is needed. I have close and open communication with the client as the account needs constant communication with the team for real time changes and updates.

Skill Rating

Admin & Office (Virtual Assistant)

Quality Assurance
Appointment Setter
Admin Assistant
Transcription
Research
Project Coordinator
Data Entry
Email Management
Event Planner
Human Resource Management
Travel Planning
Recruitment Assistant
Personal Assistant

Advertising

Google AdWords
Media Buys
Amazon Product Ads
Facebook Ads
Bing Ads

Customer Service and Admin Support

Content Moderation
Phone Support
Email Support
Customer Support
Community Forum Moderation
Tech Support
Social Media Moderation

English Skills

Speaking
Translation
Tutoring Teaching
Writing

Finance and Management (Virtual Accountants)

Business Plans
Quickbooks
Xero
Tax Preparation
Strategic Planning
Payroll
Inventory Management
Financial Management
Financial Forecasting
Financial Analysis
Bookkeeping
Accounting
Investment Researching

Graphics and Multimedia

3D Modeling
Animation Specialist
Podcast Editor (Audio Editor)
Web page Design
Video Editing
User Interface Design
Shirt Design
Recording Audio
Print Design
Logo Design
Graphics Editing

Marketing and Sales

Video Marketing
Sales Representative
SEM
Social Media Marketing
Telemarketing
YouTube Marketing
Twitter Marketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
SEO
Affiliate Marketing
Classified Ads Marketing
Direct Mail Marketing
Email Marketing
Lead Generation
Mobile Marketing

Professional Services

Real Estate Services
Legal Services
Architectural and Engineering Services
Medical Services

Project Management

Web Development Project Management
Writing Project Management
Software Development Project Management
Other Project Management
Marketing Project Management
Design Project Management

Software Development / Programming

Ruby on Rails
Software QA Testing
iOS development
Game development
Desktop Applications
Android development
C#
ASP.NET
Python

Web Development

Drupal Development
Javascript
Joomla Development
Mysql
PHP
Wordpress Development
Laravel
Magento
Shopify
ClickFunnels

Webmaster

HTML
Joomla
Managing Servers
PSD to HTML
Webmaster Tools
Wordpress
Cpanel
Content Management
CSS
Drupal
Ecommerce / Shopping Carts
Google analytics

Writing

Web Content Writing
Blogging
Copywriting
Creative Writing
Editing Proofreading
Ghost Writing
Technical Writing

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