I have more than 10 years of call center experience varying from Customer Service, Email/Chat (for a retail store), Technical Support, Market Research, Inbound Sales, Fraud and Quality Check.

Moreover, I was a Virtual Assistant for an Australian company and was doing data entry; was also a Virtual Assistant for an Australian Social Media Marketing Strategist. I was doing administrative tasks like sending and replying emails, creating email templates (offering Social Media Marketing services to clients), look up and add contacts (restaurants and bloggers) and extract their information, maintaining contacts' data, calendar scheduling and much more.

Lastly, I was a Virtual Assistant for an E-commerce store that handled email customer support using Shopify and managed Facebook page.