Customer Service Representative

Expected Salary:
$600.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
25
Gender
Male
Contact Number
Member Since
December, 2019
Education
High School Diploma
Experience
Customer service - 6 years

Top Skills

Medical Services

Speaking

Customer Support

Summary

Hi there,

I'm Mathew. I'm 24 years old.

I've worked as an All-around virtual assistant with an Australian-Based Marketing Agency (MasterScaling Inc.) from January 2020 - June 2020. My tasks there includes:

Customer Service Manager Client-Relations Manager Updating/Monitoring FB Ads Email support

I've worked as a Virtual Assistant for 3 years to an Australian-based Digital Marketing Agency called Tangy Digital. My tasks there includes:

Customer Service Making an effective Facebook and Instagram ads Managing his CRM (Highlevel CRM) Identifying target market points Doing email campaigns Leads scraping

I've also worked as a Customer service representative for a US-Based health insurance company called United Healthcare for 3 years whereas I've assisted customers with:

Healthcare Benefits Health claims Insurance Billing Insurance Eligibility *Prescription benefits

Giving me a total experience of 6 years in the Industry. I hope that I'can work with you.

Hope to hear from you soon, Mathew Mendoza

Skill Rating

Admin & Office (Virtual Assistant)

Quality Assurance
Human Resource Management
Event Planner
Email Management
Personal Assistant
Recruitment Assistant
Admin Assistant
Data Entry
Travel Planning
Transcription
Research
Project Coordinator
Appointment Setter

Advertising

Facebook Ads

Customer Service and Admin Support

Customer Support
Content Moderation
Community Forum Moderation
Phone Support
Tech Support
Email Support
Social Media Moderation

English Skills

Speaking
Writing
Tutoring Teaching
Translation

Marketing and Sales

Facebook Marketing
Lead Generation
Social Media Marketing
Instagram Marketing
Email Marketing

Professional Services

Medical Services

Writing

Copywriting

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