Customer Service Representative

Expected Salary:
$800.00/month
Employment Type:
Full Time
Facebook Connected

Basic Information

Age
25
Gender
Female
Contact Number
Member Since
January, 2020
Education
Bachelors Degree
Experience
2 years

Top Skills

Tech Support

Sales Representative

Appointment Setter

Summary

I am formally trained in FHMOMS, yearly I have an apprenticeship online for me to be more knowledgeable about in different niche. I continue to work on well-known problems in the area of sales, customer service, and administrative tasks. I worked in a BPO company as a Technical Support Representative with Magic Jack and DirecTV. I make sales, handling customer complaints, guiding them step by step on how to use our product and assist them until they are satisfied with the service. My Home-based work experience in Teaching English for different nationalities. Companies are Acadsoc, Weblio, and BiBo Global Opportunities. I worked as an Appointment Setter in WeScan Insurance handling B2B. I call the leads and set an appointment with them. I usually can make 250 calls for 4 hours. We used Ring Central and CRM Zoho I am knowledgeable about CRM, Google Hangouts, Google Calendar , online marketing and advertising sites, social media, marketing campaigns, direct mail, cold calling, data entry, scrubbing different zip codes, lead generation, speaking with sellers and buyers, list building, running social media Ad's, managing social media, systems, online platforms, and other programs. Zillow and Craiglist are my special platforms. I also worked for Blissfully Serene as a Social Media Manager for an e-commerce store specializes in Relaxation products. I manage my clients Shopify account to report all our regular customers. Do weekly marketing reports, making blogs every week. I do product searching and manufacturer research for the said project and in addition to that, my client gives me a lot of tasks that have a lot of deadlines and I am able to meet them all. Managing my clients Social Media Sites to boost customers.

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Personal Assistant
Appointment Setter
Email Management
Data Entry
Admin Assistant

Customer Service and Admin Support

Phone Support
Email Support
Customer Support
Content Moderation
Community Forum Moderation
Tech Support
Social Media Moderation

English Skills

Speaking
Tutoring Teaching
Translation
Writing

Marketing and Sales

Sales Representative
Mobile Marketing

Professional Services

Real Estate Services

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