IT Specialist | Virtual Assistant

Expected Salary:
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Contact Number
Member Since
February, 2020
Bachelors Degree

Top Skills

Tech Support


Email Support


Hi, my name is Jerny Samala and I am an IT Professional.

I have worked remotely as an IT administrator and a service helpdesk agent of an installation management company in the US for more than seven years specializing in planning, A&E services, engineering support services, and professional and technical services. I also have experience working as a project coordinator for a US sign company for a year and a freelance virtual assistant for eight years.

My past duties and responsibilities include;

IT ADMINISTRATOR / Planate Management Group / Virginia, USA / 2012 -2019

• Provides first-level support for IT-related services • Development and maintenance of the company’s website, intranet, and SharePoint sites • Software license tracking, IT assets tracking, and auditing. • Renewal of domain name, SEO, SSL, web hosting, and cloud services. • Account provisioning and configuration. • Update and maintain the necessary IT documents and policies. • Routine tasks such as monitoring, audit, PC maintenance, and other IT processes developed internally. • Set up IT equipment for office/employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software. • Document IT-related incidents, problems, and solutions. • Creating IT Video Tutorials. • Graphics and video editing. • Generate relevant reports if the need arises.

PROJECT COORDINATOR / Interstate Sign and Light / Florida, USA / 2019 -2020

• Make phone calls and follow up inquiries, ask discovery questions, and set up the job into the CRM system. • Search for sign companies and apply as a subcontractor. • Create Permit Cover Sheet, LOA, NOC, and Permit Application. • Signup and apply as a vendor on city procurements. • Search for projects, bids, and add them to the CRM system.

VIRTUAL ASSISTANT – Freelance / 2012 -2020

• Respond to emails and phone calls • Article Spinning, data gathering, and research, proofreading, social media administration, content management. • schedule meetings, book travel, and accommodations. • Manage the contact list and create spreadsheets. • Perform administrative tasks and market research.


Microsoft O365 / Godaddy, UK2 / Cloudflare / WordPress and Plugins / Asana / Google Docs / Team Viewer / Symantec / Photoshop / Filezilla / Dream Weaver/ Mailchimp / HitFilm Pro / OpenShot Video Editor / Zoom / UberConference / TeamViewer / Mac OS, Windows XP, Vista, 7, 8, 10 / Canva / Zoiper / Mailchimp, SendinBlue / Woo Commerce / Screencast-O-matic / Trello / Time Doctor / Microsoft Teams / PCloud / / LightShot


Lynda Certificates: Tech Support Specialist and Junior System Administrator

• Advance Your Skills as an IT Help Desk Specialist • Become an IT Support Technician • Become a Microsoft 365 Enterprise Administrator

You should hire me because I am confident that I can do the job and I can deliver exceptional results. I also possess a combination of skills and experience, and that is what makes me stand out from the crowd. My skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. My greatest strength would be balancing multiple tasks within time-sensitive environments while providing a top-level organization and interpersonal skills. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further.

Skype ID: jernysamala

Here is the link to my Portfolios:

I hope that I will get considered for this job.

Thank you and good day.

Jerny Samala

Skill Rating

Admin & Office (Virtual Assistant)

Recruitment Assistant
Personal Assistant
Appointment Setter
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance
Travel Planning
Admin Assistant
Data Entry


Google AdWords
Amazon Product Ads
Bing Ads
Facebook Ads
Media Buys

Customer Service and Admin Support

Social Media Moderation
Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support
Tech Support

English Skills

Tutoring Teaching

Finance and Management (Virtual Accountants)

Investment Researching
Tax Preparation
Strategic Planning
Inventory Management
Financial Management
Financial Forecasting
Financial Analysis
Business Plans

Graphics and Multimedia

Podcast Editor (Audio Editor)
Web page Design
Video Editing
User Interface Design
Shirt Design
Recording Audio
Print Design
Logo Design
Graphics Editing
3D Modeling
Animation Specialist

Marketing and Sales

Craigslist Marketing
Instagram Marketing
Facebook Marketing
LinkedIn Marketing
Twitter Marketing
Affiliate Marketing
Classified Ads Marketing
Direct Mail Marketing
YouTube Marketing
Email Marketing
Lead Generation
Mobile Marketing
Sales Representative
Social Media Marketing
Video Marketing

Professional Services

Medical Services
Architectural and Engineering Services
Legal Services
Real Estate Services

Project Management

Design Project Management
Marketing Project Management
Other Project Management
Web Development Project Management
Writing Project Management
Software Development Project Management

Software Development / Programming

Software QA Testing

Web Development

Joomla Development
Wordpress Development


Managing Servers
Google analytics
Ecommerce / Shopping Carts
Content Management
Webmaster Tools


Ghost Writing
Creative Writing
Technical Writing
Web Content Writing
Editing Proofreading

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