Hi, my name is Jerny Samala and I am an IT Professional.
I have worked remotely as an IT administrator and a service helpdesk agent of an installation management company in the US for more than seven years specializing in planning, A&E services, engineering support services, and professional and technical services. I also have experience working as a project coordinator for a US sign company for a year and a freelance virtual assistant for eight years.
My past duties and responsibilities include;
IT ADMINISTRATOR / Planate Management Group / Virginia, USA / 2012 -2019
• Provides first-level support for IT-related services • Development and maintenance of the company’s website, intranet, and SharePoint sites • Software license tracking, IT assets tracking, and auditing. • Renewal of domain name, SEO, SSL, web hosting, and cloud services. • Account provisioning and configuration. • Update and maintain the necessary IT documents and policies. • Routine tasks such as monitoring, audit, PC maintenance, and other IT processes developed internally. • Set up IT equipment for office/employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software. • Document IT-related incidents, problems, and solutions. • Creating IT Video Tutorials. • Graphics and video editing. • Generate relevant reports if the need arises.
PROJECT COORDINATOR / Interstate Sign and Light / Florida, USA / 2019 -2020
• Make phone calls and follow up inquiries, ask discovery questions, and set up the job into the CRM system. • Search for sign companies and apply as a subcontractor. • Create Permit Cover Sheet, LOA, NOC, and Permit Application. • Signup and apply as a vendor on city procurements. • Search for projects, bids, and add them to the CRM system.
VIRTUAL ASSISTANT – Freelance / 2012 -2020
• Respond to emails and phone calls • Article Spinning, data gathering, and research, proofreading, social media administration, content management. • schedule meetings, book travel, and accommodations. • Manage the contact list and create spreadsheets. • Perform administrative tasks and market research.
Microsoft O365 / Godaddy, UK2 / Cloudflare / WordPress and Plugins / Asana / Google Docs / Team Viewer / Symantec / Photoshop / Filezilla / Dream Weaver/ Mailchimp / HitFilm Pro / OpenShot Video Editor / Zoom / UberConference / TeamViewer / Mac OS, Windows XP, Vista, 7, 8, 10 / Canva / Zoiper / Mailchimp, SendinBlue / Woo Commerce / Screencast-O-matic / Trello / Time Doctor / Microsoft Teams / PCloud / / LightShot
Lynda Certificates: Tech Support Specialist and Junior System Administrator
• Advance Your Skills as an IT Help Desk Specialist • Become an IT Support Technician • Become a Microsoft 365 Enterprise Administrator
You should hire me because I am confident that I can do the job and I can deliver exceptional results. I also possess a combination of skills and experience, and that is what makes me stand out from the crowd. My skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. My greatest strength would be balancing multiple tasks within time-sensitive environments while providing a top-level organization and interpersonal skills. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further.
Skype ID: jernysamala
Here is the link to my Portfolios:
I hope that I will get considered for this job.
Thank you and good day.