 7 years of compiling, verifying and entering high volumes of information accurately into various databases  thorough working knowledge of computer applications including word processing, spreadsheet, database, and presentation software  excellent alphanumeric keyboarding skills of 60 wpm  demonstrated persuasive communication skills necessary to collect essential information in a professional and courteous manner  strong planning and organizational skills used to manage complex, multiple assignments  track record of working efficiently within a team environment to successfully meet strict deadlines and service level agreements  acknowledged ability to identify and resolve problems independently  proven dedication to preserving and protecting confidential information  close attention to detail and accuracy  demonstrated proofreading and checking skills  confidentiality and integrity  excellent multi-tasking and time management skills  driven to meet tight deadlines  able to adapt successfully to changing priorities and demands  able to resolve issues independently  able to work effectively under pressure  sound numeracy and literacy skills  strong oral and written communication skills  the ability to work independently as well as part of a team  strongly developed interpersonal skills necessary to establish effective working relationships