I used to work in BPO industry for 5 years,specializing in Customer Service and Technical Support. I had worked for Microsoft as a CSR for Accounts and Billing and Technical Support for Windows 10 and XBOX. Also worked as Printer Technical support for Epson America Inc. Have experience working in Telco which are MetroPCS, Verizon and AT&T as a CSR/TSR. I have strong computer ability and analytical skills based on my experience in using it for more than 5 Years. Windows Operating System, Microsoft Office, Windows Software, Computer Hardware and Internet experience gathered from my hobbies make me an excellent computer user. I can do computer/laptop troubleshooting to find out what is the problem and how to solve it. I can build PC, install/uninstall, upgrade/downgrade software. I am best in providing these services: Customer Service,Technical Support , Virtual Assistance, Chat and email support .