CSR/TSR, Email/Chat Support, Virtual Assistant

Expected Salary:
$400.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
31
Gender
Male
Contact Number
Member Since
March, 2020
Education
Associates Degree
Experience
5

Top Skills

Phone Support

Email Support

Tech Support

Summary

I used to work in BPO for 5 years, specializing in Customer Service, Technical Support and Sales. I had worked for Microsoft as a Customer Service Representative for Accounts and Billing and Technical Support for Windows 10 and XBOX. Also worked as Printer Technical support for Epson America Inc. And currently, I am working on a US Based Telco which is MetroPCS as a Customer service representative. I have strong computer ability and analytical skills based on my experience in using it for more than 5 Years. Windows Operating System, Microsoft Office, Windows Software, Computer Hardware and Internet experience gathered from my hobbies make me an excellent computer user. I can do computer/laptop troubleshooting to find out what is the problem and how to solve it. I can build PC, install/uninstall, upgrade/downgrade, set up networking connection, file and printer sharing, etc. I use google to solve issues that never experienced before. I am best in providing these services: Customer Service,Technical Support , Virtual Assistance, Chat and email support . LogMeInRescue is the remote access tools I used before.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Quality Assurance

Customer Service and Admin Support

Tech Support
Phone Support
Email Support
Customer Support

English Skills

Writing
Speaking
Translation
Tutoring Teaching

Graphics and Multimedia

Logo Design
Graphics Editing

Marketing and Sales

Lead Generation
Mobile Marketing
Social Media Marketing
Telemarketing
Sales Representative
Email Marketing

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