Good Day! I'm Cecille Jean Ferraren, a Filipino, and is currently the Training Officer of a known Market Research Firm. We only work 6-8 hours a day, therefore I have more than enough hours to cater your needs. I have been employed since February 12, 2013. I was an agent for 9 months then I got promoted to be a QA supervisor whose job is to ensure all surveys are done with qualified respondents and that our agents improve on their English skills. Few years later, I was promoted to become a QA Team Leader for a team whose job is to manage all quality related and in dealing with our clients through phone/in person/e-mail. After which, I was promoted to become the Training Officer of the said company wherein I handle newly hired agents and train them to be knowledgeable of the things that we do. I was also a part-time private tutor for Korean Students way back 2014-2016.
I am receptive to feedback. I make sure everything is done properly in accordance to the company rules. I am skilled with Microsoft Applications and has good English Communication Skills.